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| Service Options & Regulatory Considerations | Bronze | Silver | Gold | Platinum |
| Meets minimum ISO 8650 and NCCLS guidelines | Y | Y | Y | Y |
| Meets minimum service to satisfy and or help GLP/GMP/FDA/Compliance | N | N | Y | Y |
| Prices | ||||
| Single Channel Pipette | $20.00 | $25.00 | $30.00 | $35.00 |
| Multi Channel Pipette | $30.00 | $35.00 | $40.00 | $45.00 |
| Service | ||||
| Cleaning and Repair | Y | Y | Y | Y |
| Listing of parts replaced | Y | Y | Y | Y |
| Calibration (at 10%, 50% and 100% of Nominal Volume) | Y | Y | Y | Y |
| Six months warranty | Y | Y | Y | Y |
| History of Service | N | Y | Y | Y |
| Pre Calibration check "As Found" | N | N | N | Y |
| Number of replicates tested at each volume | 4 | 4 | 10 | 10 |
| Raw data and statistical summary | N | Y | Y | Y |
| Computer print out of data | N | Y | Y | Y |
| Pass/Fail report for tolerance limits of the pipette | N | Y | Y | Y |
| Tagging | Y | Y | Y | Y |
| Environmental Factors | ||||
| Humidity | N | Y | Y | Y |
| Temperature | N | Y | Y | Y |
| Barometric Pressure | N | Y | Y | Y |
| Density | N | Y | Y | Y |
| Evaporation | N | Y | Y | Y |
| Statistical Parameters Reported | ||||
| Raw Data Points | N | Y | Y | Y |
| Average | N | Y | Y | Y |
| Standard Deviations | N | Y | Y | Y |
| Inaccuracy | N | Y | Y | Y |
| Imprecision | N | Y | Y | Y |